Ben Jackson
So frustrating. Every 2 days I'm logged out of the app and need to sign in again. Anytime I try and access settings it says I need to verify my account, which I've done several times. And customer service is a complete joke, I'm unable to make phone calls and have been ignored for several days.
2 people found this review helpful
Winter
The app wasn't showing my bonus data. After a phone call (& a lengthy wait in queue), I was told it will show up if I log in using a web browser. So, what's the point in the app then? I was close to my plan's expiry, so I asked if the bonus data would be banked. I was informed it would, but I lost it all! I was just trialling Lebara, I've decided to try someone else instead now.
13 people found this review helpful